Privacy Policy

Updated April 25, 2022

1. Applicability

Your privacy is very important to Money App. This Privacy Policy applies to all information we collect on our Website and Mobile App and through our Services from current and former Money App users, including you. The terms "Money App", "we", "us", or "our" refer to 39A LLC dba Money App, collectively with its subsidiaries, affiliates, agents, and assents. " You" or "your" means an individual who visits or uses Money App's website, available at (the "Website"), or mobile application ("Mobile App"). "Services" means any products, services, content, features, technologies, or functions offered to you by Money App on the Website, Mobile App, or otherwise.

Throughout this Privacy Policy, we use the term " Personal Information" to describe information that can be associated with a specific person and can be used to identify that person. Personal Information does not include information that has been aggregated and/or anonymized so that it does not identify a specific user.

By using, accessing, or submitting information through the Website, Mobile App, or Services, you acknowledge your information will be handled as described in this Privacy Policy, consent to such use, and agree to be bound by the terms of this Privacy Policy. This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Services.

2. Kinds of Information We Collect

When you visit the Website or use our Mobile App or other Services, we may collect the information set forth below. If you do not agree to our collection of this information, you are not permitted to use our Website, Mobile App, or Services.

  • Account Information - If you sign up for a Money App account ("Money App Account"), we will collect certain information that can be used to identify you, such as your name, email address, postal address, and phone number.
  • Financial Account Information - If you wish to connect a bank, brokerage, or other type of account that you hold with a financial institution ("Financial Account") to your Money App Account, we will collect certain information from you about your Financial Account, such as your online login credentials, for the purposes of providing the Services to you. If you give us access to your Financial Account credentials, you acknowledge and agree that we will have access to your transaction information, funds balances, and other information about you and your Financial Account that may be available through the online settings for your Financial Account or otherwise through the relevant financial institution or company. Money App may utilize one or more third-party service providers, such as Plaid, Yodlee, and Finicity, to retrieve information from your linked Financial Account. Money App does not see or store your Financial Account login credentials. For more information about how Plaid collects and manages your information, please visit Plaid's privacy policy. For more information about how Yodlee collects and manages your information, please visit Yodlee's privacy policy. For more information about how Finicity collects and manages your information, please visit Finicity's privacy policy.
  • Device Information - We may collect information about your device, including, without limitation, Internet Protocol ("IP") addresses, log information, error messages, device type, mobile phone carrier, web browser, and other device identifiers. For example, we may collect IP addresses from you as part of our sign in and security features.
  • Geolocation Information - When you use our Services, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device's GPS coordinates, or approximate location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.

3. Information from Children

The Services are not directed to children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under the age of 13, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 13.

4. Cookie Use

When you visit our Website or use our Mobile App or Services, we may use cookies and other tracking technologies (collectively, "Cookies"). We use Cookies to recognize you as a customer; customize Services, other content, and advertising; perform a wide range of analytics; mitigate risk and prevent potential fraud; and to promote trust and safety across our Services.

Certain Services are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of certain Services may be limited or not possible.

California law requires us to disclose how we respond to Do Not Track ("DNT") signals. DNT is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not currently respond to DNT signals.

5. Pixel Tags and Advertising

We may also use a technology called pixel tags (also known as "clear gifs," "web beacons" or "1-by-1gifs") on our Website or Mobile App. These may be used in connection with email messages to measure the effectiveness of our communications and our marketing campaigns, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on our Website or Mobile App.

We use third-party advertising and media companies to serve ads on our behalf across the internet and to help manage and optimize our internet business and communications. These networks use both cookie and pixel tag technology to measure the effectiveness of ads for their clients, during your visits to this and other websites in order to provide information about goods and services that may be of particular interest to you. We limit these networks from using the information collected by these cookies and pixel tags for any purpose other than to assist us in our advertising efforts. From time to time, we may also share Anonymized Information (defined below) with such third-party companies in an aggregate form, for purposes of analysis and improvement of our Website and Mobile App. At no time is any Personal Information passed to these third parties.

6. How We Use Your Information

We use your information, including your Personal Information to:

  • Operate our business, including informing you about your account or provide security updates
  • Improve your experience with our products and services
  • Develop new products and services
  • Comply with applicable laws or respond to lawful legal process from law enforcement and government agencies
  • Authenticate your identity
  • Protect Money App's rights
  • Draw inferences for account security purposes or to enhance ourServices to you

We may also aggregate, de-identify, and/or anonymize any information collected through the Website, Mobile App, or Services in such a way that we cannot reasonably link the information to you or your device (" Anonymized Information"). We may use such Anonymized Information for any purpose, including without limitation for research, marketing, and analytics purposes.

7. How We Share Your Information

We may share your Personal Information in the following ways:

  • With third parties to provide, maintain, service and improve our Website, Mobile App, or Services
  • To process transactions that you authorize or to fulfill your requests
  • In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business
  • To respond to subpoenas, court orders, or legal process
  • In order to investigate, prevent, defend against, or take other action regarding violations of our Terms of Use, illegal activities, suspected fraud, or situations involving potential threats to the legal rights or physical safety of any person or the security of our network, Website, Mobile App, or Services
  • To respond to claims that any posting or other content violates the rights of third parties
  • In an emergency, to protect the health and safety of our users or the general public
  • Otherwise with your consent or as required by law or regulation

8. Data Retention Practices

We retain Personal Information for no longer than necessary to fulfill the purposes for which it was collected and used, as described in this Privacy Policy, unless a longer retention period is required or permitted under applicable law.

9. International Users

Our Website, Mobile App, and Services are intended for users located in the United States. We make no representation that the Services are appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.

10. Security of Your Data

Your privacy and the protection of your Personal Information is important to us. We maintain administrative, technical, and physical safeguards designed to protect the Personal Information you provide against accidental, unlawful, and unauthorized destruction, loss, alteration, access, disclosure, or use. However, by using the Website, Mobile App, or Services, you acknowledge and agree that we make no guarantees, representations, or warranties with respect to the security of any transmitted information to, on, or through the Website or Mobile App.

11. Changes to Our Privacy Policy

As the Services evolve, we may update this Privacy Policy from time to time. If we modify this Privacy Policy, we will post the revised Privacy Policy to the Website, and we will also revise the "last updated date" stated above. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our Mobile App or Website or by sending you an e-mail. It is your responsibility to periodically review this Privacy Policy; users are bound by any changes to the Privacy Policy by using the Services after such changes have been first posted.

12. How to Contact Us

If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy and the Services that you would like us to consider, please email us at

State laws may also provide you with specific privacy protections. We will comply with applicable state laws with respect to our use of your information.